Shipping Policy

 

We offer FREE Trackable International Shipping

Standard Shipping Times:

United States and Canada: 5-16  business days

Australia and New Zealand: 7-19 working  days

Europe**: 9 - 17 working  days

Latin America: 10-25  business  days

Africa: 10-25  working days

Other countries: 14 - 30  business days

Busy season: 20-40  business days  exceptions apply .

Unfortunately, due to some specific customs procedures, delivery to some countries is not available at this time. We do not ship to the list of OFAC sanctioned countries: Balkans, Belarus, Burma, Ivory Coast (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria and Zimbabwe.

Some remote areas may take a little longer, but we will get to you!

● Exact delivery dates are estimates calculated from the date the order came out for shipment, taking into account transit time.

● Deliveries may take longer than expected due to incorrect shipping address, bad weather, strict customs clearance procedures or any other unavoidable circumstances.

● Please note that import duties and any additional import duties and taxes are not included in the item price or shipping charges.

These fees are ultimately the buyer's responsibility. Order Confirmation After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once you send the confirmation email, your application will begin to be processed. Processing time Your order processing time may take up to 1-4 business days. Processing includes checking, packing and sending your orders to the post office. After all these procedures, you will be provided with the tracking number via e-mail.

● If you place your order after 11:45 AM CST on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week. Payment order All customers are charged at the time of purchase. All payments are in US dollars. Paying in local currency means that your home bank handles the currency conversion; They will convert the currency from US dollars to the local currency for you. Separate Shipments When you order multiple items at one time, they may be shipped separately in order to reach you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can receive your items as quickly as possible. In this case, you will be provided with two or more tracking numbers.

Order cancellation and change request We accept 12 hours' notice to cancel an order or update any changes such as quantity, color, size or shipping address information. Just feel free to contact us. We are available 24/7 at info@babysmarland.com

Please note that no order received after the 12 hour period will be accepted as we process orders immediately. Changes cannot be made to orders once they have been processed. We will do our best to suspend or cancel your order after the 12 hour period but without warranty. If we can do this, you will be charged a 15% cancellation fee on the cost we incur for the item already in production.